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We're also doing a thorough cleaning of the whole unit to decalcify it and replace the charcoal filter. We have it set up next to the sink, and use the spray head on the faucet to fill the water reservoir. If we broke our Capresso, we'd definitely buy another one. We had a couple of overflows until we figured it out.
Of course, it also needs to brew great tasting coffee. The price of this unit has been reduced since we purchased it--at least here at Amazon--so it's a better value now than it was a year ago. We've had this Capresso model for about a year now. I have no doubt it's the best coffee maker out there--at least for our needs. The water level indicator makes it very easy to tell when the reservoir is full, and we don't have to fill the pot and empty it into the reservoir. First, the carafe cover could be designed better.
We live on top of a limestone gravel pit, so our water is pretty hard. But it wasn't rocket science. Second, it is a bit noisy. We use the included gold-tone filter rather than paper filters, and after a year we're finally thinking about replacing it. The coffee is brewed hot, and it stays hot in the carafe. Capresso made a point of advertising how quiet it is, yet it is much louder than our previous (and cheaper) Capresso coffee maker. We wanted a coffee maker that includes a thermal carafe, programmed start times, and a 10 cup capacity.
Just make sure the cover is on when you brew, and make sure the little dot embossed in the carafe cover is aligned with the spout when you pour. There are two reason I give it 4 stars rather than 5. It shines on all points. We don't bother to pre-heat the carafe (as recommended in some reviews) and it's fine.
Worse, you must return the cap to position #1 before replacing the carafe. I miss being able to see how much coffee is left in the pot, too, but I can deal with the stainless steel.
If you think it's the BMW of coffeemakers, get it on sale. Also: the panel lights up which functions are active and makes me think the device is on even when it's not.
There were no bad reviews when I ordered my Capresso; now there are. Now I must set the mug on the counter first and fiddle with all the steps involved in pouring.
I'm not mad, but I am disappointed. No one has mentioned that it takes two hands to pour a cup of coffee since you must remove the carafe from the plate, then twist the cap to the pouring position.
I used to hold a mug in my left hand and pour with my right.
Would definitely return it if I still had the packaging. I made the purchase because of reviews that stated how hot the coffee was (etc) but found it to be simply average. Disappointed in the value of this coffeemaker. There's no technology in this thing to make it worth the money.
Would advise you check out the Braun metal carafe 10-cup coffee maker.we had one for 6 years (making at least 2 pots/day) and wish we'd stayed with it now.one touch control (off-on), filters last 3 months, very simple pour mechanism with no changing cap position for pour or brew. Just bought this for the advertised price of $140. VERY disappointed.filters only last 3 months, it is very easy to misplace the coffeepot on the plate and have coffee spill all over, have to tighten and untighten the cap to pour and brew, and someone certainly could have done much better for their money.
We haven't used it, but it is going back and we'll keep looking. When searching for a plastic-free coffeemaker, I read recommendations which said that this model had a stainless water tank. It doesn't.
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